Note:
The Webplanex Wallet application has been migrated to the Reward Points System. If you are using the Reward Points System, you must configure the Point Redemption Rule The Wallet Redemption Rule applies only to merchants using the Cashback Wallet System.
Rewards Usage Rule – Simple Explanation with Example
The Rewards Usage Rule means that whenever a customer visits your store and generates a coupon, you can set the minimum purchase amount required to use their wallet balance.
This may sound a bit confusing at first, so let’s understand it with an example 👇
Example:
If your rule is set as:
“Customers can redeem $80 in wallet balance for every $100 spent.”
This means:
When a customer makes a purchase of $100
They can use a maximum of $80 from their wallet balance
Real Customer Scenario:
A customer has $50 available in their wallet
According to the rule, the customer have redeem the amount from wallet then customer nedd to make minium purchase:
If $80 can be redeemed on a $100 purchase
Then, to redeem $50 from the wallet, the customer must make a purchase of $62.50
👉 Conclusion:
So, if a customer redeemed $50 from the wallet, the customer needs to make a minimum purchase of $62.50 before they can use the wallet amount.