Knowledge Base

Can customers transfer their wallet balance to their bank account?

By Daksh
Updated on June 04, 2025
  • No Bank Transfers: Customers cannot transfer their store cash rewards from their wallet directly to their bank account.
  • In-Store Use Only: The customer wallet balance is intended solely for making purchases at the store associated with the WebPlanexwallet program.
  • Redemption via Discount Codes: Customers redeem their store cash balance by generating discount voucher codes for the desired amount from their wallet balance. These codes can then be applied at checkout for the store product purchase.