Knowledge Base

Analytics

By Vaishnavi
Updated on August 12, 2026

Analytics

Navigate to Reports: Locate the "Analytic & Reports" button on the navigation bar within the Webplanex Wallet app.

 

  • Rewards Redeemed

 

The Ratio redeemed reward amount is shown here.

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  • Total Rewards Issued : This represents the total amount of Reward awarded to customers for their purchases and reviews (depending on your offer setup).
  • Net Cost :This metric likely reflects the total value of all orders placed within your store during the selected timeframe.
  • Expired Rewards : The amount of reward that has expired
  • Repeat Purchase Rate :The Repeat Purchase Rate (RPR) measures how many customers make more than one purchase. (RPR = (Number of Repeat Customers / Total Customers) x 100).
  • AOV (Wallet Users):estimates the typical amount spent by a customer in each order, AThe formula for calculating Average Order Value is simple
  • Return on InvestmentIt shows how much money you gain or lose compared to the money you invested.
  • Number of New SignupThe number of newly registered customers will be displayed here.