Knowledge Base

Analytics

By Vaishnavi
Updated on January 13, 2026

Analytics

Navigate to Reports: Locate the "Analytic & Reports" button on the navigation bar within the Webplanex Wallet app.

  • Rewards Redeemed

The Ratio redeemed reward amount is shown here.

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  • Total Rewards Issued : This represents the total amount of store cash awarded to customers for their purchases and reviews (depending on your offer setup).

  • Net Cost :This metric likely reflects the total value of all orders placed within your store during the selected timeframe.

  • Expired Rewards : The amount of reward that has expired

  • Repeat Purchase Rate :The Repeat Purchase Rate (RPR) measures how many customers make more than one purchase. (RPR = (Number of Repeat Customers / Total Customers) x 100).

  • AOV (Wallet Users):estimates the typical amount spent by a customer in each order, AThe formula for calculating Average Order Value is simple

  • Return on InvestmentIt shows how much money you gain or lose compared to the money you invested.

  • Number of New SignupThe number of newly registered customers will be displayed here.