Knowledge Base

How can I check customer’s transactions?

By Daksh
Updated on August 13, 2026

The provided guide seems to be instructions for administrators on how to view customer’s transactions data from the Webplanex wallet application.

Here's a breakdown of the steps:

  • Open Customer Transactions: Click the "Customers Transactions" button on table corner.

  • Filter Options: Utilize the provided filter options to narrow down your search:

    • Date Range: Specify a date range to view transactions within a particular timeframe.
    • Offers: Filter transactions based on associated Rewards offers.
    • Keyword Search: Search by order number, customer name, or email address.
  • Export Option: Click the "Export" button to begin the export process. The data will be compiled into a CSV file.

What's Included in Customer Transactions:

The customer transactions screen displays the following information for each transaction:

  • Order Number
  • Transaction Date
  • Customer Name
  • Order Amount
  • Earned Rewards (amount of Rewards earned from the purchase)
  • Redeemed Rewards (amount of Rewards used by the customer)
  • Coupon Code (if applicable, used for Rewards redemption)
  • Offer Name (name of the associated Rewards offer)