Knowledge Base

Sendgrid Email Notification

By Vaishnavi
Updated on October 31, 2025

Follow the steps below to connect your SendGrid account with our app and start sending emails successfully.

Go to Customer Notification → Email Notification → SendGrid.

Step 1: Log in to SendGrid

  • Go to https://app.sendgrid.com Sign in with your SendGrid account credentials.
  • Once logged in, you’ll reach your SendGrid Dashboard.

Step 2: Verify Sender Email

  • Before you can send emails, you must verify your sender identity.
  • In the left sidebar, go to Settings → Sender Authentication.
  • Choose the Single Sender Verification option.
  • Click Get Started.

     
  • Click Create New Sender and fill in all the required details (Name, Email, Company, etc.).
  • Click Create.
  • SendGrid will send a verification email to the sender email address you entered.
  • Open your email inbox and verify the email by clicking the verification link. ( Once verified, your sender email is ready to use).

Step 3: Create an API Key

  • Go to your SendGrid Dashboard again.
  • Navigate to Settings → API Keys
  •  Click Create API Key.
  • Enter a name for your API Key (e.g., “My App Integration”).
  • Select Full Access for permissions — this ensures your app can send and manage emails properly.
  • Click Create & View.
  • Copy the generated API Key immediately — once you close the window, you won’t be able to see it again.

Step 4: Connect Your SendGrid Account to the App

  • Go back to our app.
  • In the Customer Notification Type section, open SendGrid. And Click Connect.
  • Enter:
    • You’re Sender Email (the verified one).
    • You’re SendGrid API Key (you just created).
  • Click Save or Connect.

    Good news: You can send free emails with SendGrid—check your sending limit via the link : : https://sendgrid.com/en-us/pricing