Knowledge Base

Why are my past orders not syncing?

By Mehul
Updated on July 10, 2026

If you are a new customer, you will be able to view orders from the date of app installation.

We can also help you sync past orders. For more information regarding historical order syncing, please contact our Support Team via Live Chat.

Before requesting a past order sync, please ensure that all the necessary app configurations are completed. Our team will then assist you with initiating the process.