If you are a New customer, you will be able to view orders from the date of app installation.
We can also help you sync past orders. For more information regarding syncing historical orders, please contact our Support Team via Live Chat. Before this, please ensure that all necessary app configurations are completed.
You can reach us through Live Chat Support, and our team will assist you in initiating with process.
If you are an old customer and some orders are missing then please click the Sync Orders button on the orders screen and it will pull missing orders from your Shopify Store. Still, if you do not find your orders then contact us on Live Chat Support.
