This guide explains how to enable the store cash balance expiry feature in Webplanex Wallet, but it requires a plan upgrade.
By enabling store cash balance expiry, you can manage your program's budget and encourage customer activity. Choose the expiry duration or custom settings that best align with your program's goals and target audience.
Eligibility:
This feature is likely not available on the basic or startup plan. You'll need to upgrade to a Medium or Advanced plan to access it.
Enabling Expiry:
Navigate to Settings: Locate the "Settings" button on the navigation bar within the Webplanex Wallet app.
Store cash Expiry Section: Within the settings menu, look for a section related to "Setup Store cash Balance Expiry Time".
Here you can see several predefined expiry durations. Choose the desired timeframe for your store cash to expire after it's credited to customers.
- 30 days
- 2 months
- 3 months
- 6 months
- 1 year
Custom Expiry Settings (Optional):
If you select "Custom Date Settings", you can define specific dates for crediting and expiring store cash. Choose the desired timeframe for your store cash to expire after it's credited to customers
- Set a start date for crediting store cash to customer wallets.
- Set an end date for when the credited store cash will expire.
Auto-Repeat Expiry (Optional):
There is an option like "Does the expiration date need to be repeated after it has passed?".
Enabling this option would set the expiry duration to automatically restart after the chosen timeframe elapses. This can be useful for recurring crediting scenarios.
Important Note:
The expiry calculations are based on Webplanex Wallet's server time. Be mindful of the time zone difference to avoid unintended expiry times.