Knowledge Base

Customer Import Bulk Balance Update

Import Bulk Shopify Customer Balance Update into App

By Daksh
Updated on June 04, 2025

The provided guide seems to be instructions for administrators on how to import bulk update customer balance data into the Webplanex wallet application.


Here's a breakdown of the steps:

  1. Navigate to Customers: Locate the "Customers" button on the navigation bar within the Webplanex Wallet app.

  2. Initiate the Import: Click the "Actions" button on table corner and select Import Bulk Update Balance option.

  3. Prepare Your Customer Balance Update Data: Download Sample CSV file. Open the downloaded CSV file and fill in the following details for each customer:

    Email: Enter the customer's email address associated with their store account.
    Balance: Set an wallet balance for the customer’s wallet.
     
  4. Import the CSV File: Click the "Select CSV file" button and choose the file you prepared in step 3.
        
    Click the "Import" button to initiate the update process.

Important Notes:

  • The update process can take some time. You can check the status on the screen after a while.
     
  • This process only imports existing customers from your store and synchronizes them with the Webplanex wallet application. It won't create new customers in your store.

I hope this explanation clarifies the process!