First install the Flow application from the app store. https://apps.shopify.com/flow
If you want to offer rewards when an order is cancelled, you need to create a Store Credit Flow using the Flow App. Follow the steps below to set it up:
✅ Step-by-Step Instructions:
- Open the Flow App
Navigate to the Flow App from your dashboard or app menu.
- Create a New Flow
Click on the “Create Flow” button to begin.
- Search for the Cancel Order Trigger
In the search bar, type “Cancel Order”.
Select the relevant trigger related to order cancellation.
- Add an Action
Click the “Action” button to define what should happen when an order is cancelled.
- Select the Wallet Reward App
From the list of available apps, choose your Wallet Reward App.
- Configure Rewards Details
Set the time duration for when the credit should be issued (e.g., immediately, after 24 hours, etc.).
Enter the rewards.
