Knowledge Base

How can I check customer’s transactions?

By Daksh
Updated on June 04, 2025

The provided guide seems to be instructions for administrators on how to view customer’s transactions data from the Webplanex wallet application.

 

Here's a breakdown of the steps:

  1. Navigate to Customers: Locate the "Customers" button on the navigation bar within the Webplanex Wallet app.

     

     

  2. Open Customer Transactions: Click the "Customers Transactions" button on table corner.

     

     

  3. Filter Options: Utilize the provided filter options to narrow down your search:

    • Date Range: Specify a date range to view transactions within a particular timeframe.
    • Offers: Filter transactions based on associated store cash offers.
    • Keyword Search: Search by order number, customer name, or email address.

     

  4. Export Option: Click the "Export" button to begin the export process. The data will be compiled into a CSV file.

     

What's Included in Customer Transactions:

 

The customer transactions screen displays the following information for each transaction:

  • Order Number
  • Transaction Date
  • Customer Name
  • Order Amount
  • Earned store cash (amount of store cash earned from the purchase)
  • Redeemed store cash (amount of store cash used by the customer)
  • Coupon Code (if applicable, used for store cash redemption)
  • Offer Name (name of the associated store cash offer)