Knowledge Base

View & Manage Credit Notes

By Jinali P
Updated on July 14, 2025

 

📄 Credit Notes Module 

Credit Notes Overview

  • Purpose: Manage and view details related to credit notes.
  • Navigation: Accessed via the 'Credit Note' option under 'Orders'.

Table Display Includes:

  • Columns:
    • Order: Reference number of the order.
    • Order Date: Date when the order was placed.
    • CN No.: Credit note number.
    • CN Date: Date the credit note was issued.
    • Customer: Name of the customer associated with the credit note.
    • Total Tax: Tax amount related to the credit note.
    • Total: Total amount of the credit note.
    • Status: Current status of the credit note (e.g., Cancelled).
    • Actions: Options available for each credit note (edit, print, etc.).

Features:

  • Search and Filter: Options to filter by order number and date range.
  • Bulk Download: Capability to download multiple credit notes at once.

Note: The list below will only display orders whose financial status is either Refunded, Cancelled, or Failed .