Knowledge Base

Automatic Email Notifications

Learn how to enable automatic email notifications, connecting an email provider, and automating invoice delivery based on order activities.

By Harsh J
Updated on May 06, 2026

The Automatic Email Sending feature allows you to automate your workflow by sending invoices directly to your customers email addresses based on specific order activities.


Step 1: Go to Automatic Email Sending Settings
Navigate to Settings → Click on the Automatic Email Sending tab.

You will see the following options to choose from:

  • Automatically send email invoices when orders are created
  • Automatically send email invoices when orders are fulfilled
  • Automatically send email invoices when orders are paid
  • Send a copy of all automatic emails (enter one or more email addresses to CC)


Step 2: What Happens if No Email Provider is Connected?

If you click Save without connecting an email provider first, a warning popup will appear:

"No email provider connected. Please connect an email provider to enable email sending."

Click Go to Settings.

Step 3: Connect an Email Provider

Here you can see all available providers: Gmail, Brevo, SendGrid, Zoho ZeptoMail, Mailchimp, and Custom SMTP. Connect any one of them by clicking the Connect button.


Step 4: Provider Connected Successfully

Once you connect a provider (e.g., Gmail), it will show as ✅ Connected.

To learn how to integrate Gmail, please refer to the Gmail Integration guide provided below.
https://docs.webplanex.com/app/webplanex-invoice/article/gmail-integration


Step 5: Configure Automation Triggers

Now go back to Settings → Automatic Email Sending.

Select the checkboxes based on when you want invoices to be sent automatically.


Step 6: Saving Your Settings

After selecting your preferred triggers, click the Save button at the bottom right.


When you save successfully, you will see a green success message.
This confirms your automation is now active.