Knowledge Base

Configure SMTP Settings to Send Emails

How to configure your own SMTP settings to send professional email notifications to your customers from your domain.

By Harsh J
Updated on May 06, 2026

SMTP Configuration is mandatory to enable customer email notification for your store. Here's a summary of the guide on how to set up your own domain email server Email SMTP settings to enable email notifications for your customers.

1. Open Email Providers & Click Connect on Custom SMTP :

Go to Email in the navigation bar → Click Email Providers → Find Custom SMTP → Click the Connect button.

2. Fill in the SMTP Configuration Form

A popup will open. Fill in all required fields:

πŸ”§ Common Configuration

From Email

The email shown as the sender.
e.g.
yourcompany@gmail.com

From Name

The display name for outgoing emails.
e.g. 
Your Company Name

      🌐 SMTP Configuration Details

SMTP Host

The server that sends emails.
e.g.
smtp.gmail.com or smtp.mailtrap.io

SMTP Username

Usually your email address or unique ID from your provider

SMTP Password

Your app password or SMTP password (not your regular login password)

SMTP Port

Common ports: 465 (SSL), 587 (TLS), or 2525 (Mailtrap)

SMTP Security

Choose None, TLS, or SSL based on your email provider


 

Step 3: Need Help with Gmail? Click the Help Link

At the top of the popup, click "Steps for Gmail SMTP Server" — a helpful popup will appear with step-by-step Gmail instructions.
 

πŸ“‹ Gmail SMTP Example Values:

SMTP Host : smtp.gmail.com

SMTP Port : 587

Security Type : TLS

Username : Your Gmail address

Password : App Password (not your login password)

⚠️ Important for Gmail users: Make sure you have enabled 2-Step Verification and created an App Password for SMTP usage.

Step 4: Save & Test the Configuration

After filling in all the details:

  1. Click the Save button
  2. Click Send test email to verify everything is working correctly
  3. If successful, you will see: "SMTP configuration saved successfully!"
  4. Custom SMTP will now show as βœ… Connected