Knowledge Base

How to cancel offline order?

By Krupali
Updated on November 21, 2025

To cancel the offline order:

  1. Go to the Offline Orders section.
  2. Find the order you want to cancel and click Edit under Actions.
  3. Locate the Status field.
  4. Change the status to Void.
  5. Save the changes.

By following these steps, the offline order will be successfully canceled and marked as void in your system.