Knowledge Base

How to Use the Report Center for Order and Credit Note Reports

How to use the Report Center to view and export Order Reports and Credit Note Reports with filters, report levels, and export options.

By Harsh J
Updated on July 14, 2025


📘 Report Center

The Report Center allows you to view and export detailed reports related to orders and credit notes. Below is a simple guide to help you understand what each section provides and how to use them.
 

🧾 Order Report

The Order Report section helps you review and export all your sales order data.

Features:

  • Filter by Date Range: Select From Date and To Date to view orders from a specific time period.
     
  • Report Level: Choose between report levels like Product Level or Order Level
     
  • Search: Click the search icon to load results based on your filters.
     
  • Export: Choose the file format (CSV, XML, JSON) and export the report.
     
  • Clear: Reset the form to default state.
     

Output:

  • Displays total sales by product or order.
     
  • If no orders match your filters, you’ll see a "No Orders Found" message.

💳 Credit Note Report

The Credit Note Report section is used to view and download records of all issued credit notes (cancelled or refunds).

Features:

  • Filter by Date Range: Select date range to see credit notes during that period.
     
  • Report Level: Choose report format (Product Level or Credit note Level).
     
  • Search: View the matching credit notes.
     
  • Export: Download the data in your preferred format.
     
  • Clear: Clear all selected filters.
     

Output:

  • Shows total amount of credit notes issued.
     
  • Useful for tracking refunds and returns.
     

Displays a message when no data is available: "No Orders Found".