📧 Email Notification Templates – Send Professional Order Emails Automatically
Webplanex Invoices allows you to customize email templates that are sent to customers and shop owners when an order is placed. You can set both the subject and message body, and include dynamic placeholders to automatically fill in order details.
 

✉️ 1. Customer Email Template


This email is sent to the customer after placing an order. You can write your own subject and message content, and the system will automatically insert order details using placeholders.

🔹 Fields:

• Subject: Notification subject for the owner.
  Example: Order received with Order Id: {{Order_Name}}
• Body: Email message to the owner.

Example:

“Thank you for your purchase!

We're getting your order ready to be shipped.

We will notify you when it has been sent. Kindly download the invoice of your order Id:

{{Order_Name}}

{{Secure_Link}}”
 

🔔 Important:

• Use {{Order_Name}} to automatically show the order number.
   
• Use {{Secure_Link}} to give the customer a secure invoice download link.
   
• Do not delete these placeholders — they will be replaced automatically.
   

✅ Click Save after editing to apply changes.

👤 2. Owner Email Template

This email is sent to the shop/business owner when a new order is received.

🔹 Fields:

• Subject: Notification subject for the owner.
  Example: Order received with Order Id: {{Order_Name}}
• Body: Email message to the owner.
  
  Example:
  
  “Hello,

Congratulations…

You have a new order received from {{Customer_Name}}.

Order details are getting in Order Id: {{Order_Name}}.

Thank you.”
 

🔔 Important:

• Use {{Customer_Name}} to insert the name of the customer.
   
• Use {{Order_Name}} to display the order ID.
   
• These variables will be replaced with real order info when the email is sent.
   

✅ After editing, click Save to update the owner email template.

⚠️ Reminder

At the bottom of both templates, you'll see a yellow warning:

Do Not Remove the {{Customer_Name}}, {{Order_Name}}, or {{Secure_Link}}.

These are dynamic tags that are automatically filled in with real data — removing them will break the email content.